Privacy Policy

Myseralix, operated by Hangzhou Qingxin Culture Media Technology Co., Ltd. (English translation), respects your privacy. This policy explains how information is handled when you visit myseralix.com, place an order, contact us, or subscribe to updates.

Information we collect

We may receive your name, contact and delivery details, order information, messages, and marketing preferences. The site and its service providers may also collect technical information such as IP address, device and browser details, and interactions with the site. Payment details are processed through payment providers; we receive the information needed to fulfill and administer the transaction.

How information is used

We use information to process and deliver orders, provide customer service, manage accounts, prevent fraud, improve the site, meet legal obligations, and send marketing communications where permitted or requested. You can unsubscribe from marketing emails using the link in those messages.

Cookies and sharing

Cookies and similar technologies support essential site functions, preferences, analytics, and, where enabled, advertising. We share information as needed with commerce, payment, shipping, analytics, and other service providers that help operate the store, or where required by law. Some service providers may process information outside your country.

Retention and security

We retain information for as long as needed for these purposes and applicable legal requirements. We use reasonable safeguards to protect personal information, although no online transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive your personal data, or to object to certain processing. You can also withdraw consent where applicable. To submit a request, email service@myseralix.com. We may need to verify your identity before responding. You can also manage cookies through your browser or any privacy controls presented on the site.

Children, changes, and contact

Our store is not directed to children, and we do not knowingly seek personal information from children. We may update this policy and will post the current version here. For privacy questions, email service@myseralix.com.

Operator: Hangzhou Qingxin Culture Media Technology Co., Ltd.
Registered address: Shop A069, Zone A, 3rd Floor, Hangzhou Ruifang United Textile City, No. 1808 Jinsha Avenue, Xiasha Subdistrict, Qiantang District, Hangzhou, Zhejiang Province, China